Shipping Policy

At COZYGLOBAL CONCEPT, we are committed to providing you with a smooth and hassle-free shipping experience.
Please review our shipping policy below for important information regarding your orders.

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1. Shipping Locations

We currently offer shipping worldwide.
If your location is not listed during checkout, please contact us at 📧 cozyhollis123@gmail.com to confirm delivery options.

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2. Processing Time

• Orders are typically processed within 1 to 10 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

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3. Shipping Methods and Costs

• We offer Standard and Express shipping options.

• Shipping costs are calculated at checkout based on your location, shipping method selected, and order weight.

• Shipping provider may vary depending on destination and order size.

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4. Estimated Delivery Time

🚚 Please note: Delivery times are estimated and may vary due to external factors such as customs processing or courier delays.

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5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

• Your order tracking number

• A direct link to monitor the shipment status

Please allow 24–48 hours for tracking updates after dispatch.

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6. Lost, Damaged, or Delayed Orders

• We are not responsible for delays caused by shipping carriers, weather, or customs.

• If your order is lost, delayed significantly, or arrives damaged, please contact us at 📧 cozyhollis123@gmail.com and we will assist you in resolving the issue.

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7. International Shipping and Customs

• International orders may be subject to additional customs fees, duties, or taxes upon arrival in your country.

• These additional charges are the responsibility of the customer.

• Please check with your local customs office for more information on potential fees.

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8. Contact Us

For any questions regarding your order or shipping details, please reach out to us at:

📧 cozyhollis123@gmail.com